These cabinets play "hide and seek" after sale!

Kitchen decoration, cabinets naturally is a big focus. However, the cabinet industry is still immature and has poor quality. A considerable number of consumers have problems installing the cabinets, but nobody manages them. Consumers find the door, businesses flash their words, and even disappear, this hide and seek trick is really annoying. Therefore, when choosing a product, you must inquire about how after-sales service is done so as to avoid unfair treatment like the following few owners.

"Poor quality and poor after-sales service!"

Liddju: On September 15 last year, I ordered a whole set of cabinets at the building materials supermarket in Wangdefu. The price was more than 8,000 yuan. However, in December, the whole kitchen countertop had been cracked horizontally, and the cracking length accounted for 1/2 of the width of the countertop. In just three months, there is no use. Before the Spring Festival, I contacted the building materials supermarkets and cabinet manufacturers several times and asked for replacement. However, they always look for various reasons for not handling them, and they have not solved it until today. The cabinet quality and after-sales service are very poor, we must be cautious when choosing the cabinet! I have already prepared to appeal to the Industry and Commerce Bureau, or let the media make judgements.

"Only burying sales, regardless of after-sales service..."

Traveller silently: Considering that the XX cabinet is a brand-name product, he has not heard any relevant quality complaints, so I set a XX cabinet at the last year's Expo. I think that the price is not low, always better than custom-made cabinets. Whoever thought of staying for more than a month, there was a crack in the countertop. I played XX for repairing the phone for three consecutive weeks. For the first time, a woman said to help me contact the maintenance master. One week later, no one ever asked. For the second time, I was very angry and strong in tone. A woman who claimed to be surnamed Song was very busy. She only had her name after March 10. Air, I promised to do repairs on March 9 under my strong demand. I also said that the cracks were not good or bad repairs. We must reach a certain level to insert something into the cracks; today I waited till the afternoon when no one came and I had to When I make a call, a male employee transfers to the manager. The manager is a lady and she evades a pass. Or let me wait for the call. Tolerable, I dialed Hefei's complaint and no one answered. Calmly think about it, the decoration market is so hot, busy with orders, home installation, who cares about the user?

"Why did Etno cabinet company disappear?"

Ijjtxb: I noticed the discoloration of the milky white panel of my XX cabinet for some time. Three months ago, they called them. They said that it was a technical problem. Other customers also had the same situation and agreed to replace it. One month later, the staff brought another color panel and told us that the milky white panel will be re-listed one month later. After more than a month, I called them. No one answered the 24-hour service call. After the call, I became a private phone. I contacted the sales department immediately and the person in charge said that the phone was stolen in 24 hours. One day, I accidentally walked through the sales department and saw them seem to be moving. Due to the hurry at the time, I did not care. Afterwards, they called to ask if their responsible person would move and the person in charge denied it. The cabinet company telephone has been unanswered for several days. Today, I rushed to the sales department, where people had already gone empty. How can XX cabinet company disappear? Hopefully, they forget to pass on negligence.

"Frequently changed its name to avoid liability for after-sales maintenance."

Mr. Liu: In July of this year, I spent 5,000 yuan to XX cabinet companies customizing a set of household cabinets. The cabinet company promises "free warranty within five years and lifelong on-site service". It took just a month for the new cabinets, and I found that the handles were broken and the cabinet doors could not be closed. The seller is located, the address is still the original address, and the salesperson is still the original team, but the company has changed its name to "XXX Cabinet." Yang Yang, the other party, stated that the company had changed its name and that the promise of the XX cabinet was invalid and refused to be repaired. Later I learned that XX cabinets also used the name "XY cabinets" before they were changed to "XXX cabinets." They changed their names to escape responsibility for after-sales maintenance. With such a company, how can we feel at ease in the future?

Editing strokes:

Although some businesses intend to avoid the after-sales maintenance responsibility by changing their names and changing their surnames, the law stipulates that regardless of how the company's name changes, as long as the industrial and commercial registration has not changed, it is still the same entity as the original, and it is difficult to escape the post-sale maintenance responsibility.

General cabinet sales links, payment methods and quality descriptions are negotiated with the manufacturer to reach an agreement. However, when the quality of cabinets is found to be a problem (including release of hazardous substances, physical and chemical index, etc.), consumers can protect according to the relevant provisions of furniture quality. Your own rights and interests. If there is a problem of processing after-sales, even if there is no agreement in the contract, it can also claim against the cabinet manufacturer according to the contractual contract liability in the contract law.

Whole cabinets

I. Product Description

TC-EM-1 is a polymeric emulsifier, which is a low molecular weight, high electropositive organic polymer. It has followed advantages:

1. Easy to use, do not need cooking. Reduce cooking equipment for solid starch and lower down technical condition fluctuation for cooking the starch.

2. Use current water to dilute and prepare, without heating.

3. Provide a strong positive charge to the system

4. High emulsion stability

 

II. Product Feature

Appearance

Red brown liquid

Solid content %

25. 50±0.5

Ionicity

Cation

PH value

3.50~4.50

Viscosity(mpa.s/25℃)

60.0

 AKD Emulsifier

III. Product Usage Safety Instruction:

TC-EM-1 may be stimulative to skin and eyes, and it is recommended to use gloves and protective glasses when use. If eye or skin comes into direct contact with this product, immediately rinse with plenty of water for at least 15 minutes. 

 

IV. Application

As a emulsifier and stabilizer of AKD,TC-EM-1 can provide a good stability of the emulsion. With the mechanical stirring, it can disperse AKD as required in the production process, which average particle diameter more than 80% can be less than 1.2 microns. It can also maintain a relative long time after the emulsification, and it has a certain electrical neutral to the slurry.

Please note, under high hardness, the hydrolysis rate of AKD emulsion will be greatly improved. So in order to reduce the rate of hydrolysis, the PH value of emulsified should be controlled between 4.5~5.0 by Citric Acid. TC-EM-1 has low PH value, which saves this part of the operation. 

For certain application, the usage of TC-EM-1 should also follow the operating instructions of our company.

 

V. Other Information

Package: 1000Kg /IBC barrel

Storage: in cool and dry place, avoid frozen and sunshine

Shelf life: 6 months.

AKD Emulsifier

AKD Emulsifier,Starch Based Emulsifier,AKD Emulsifying Agent,25% AKD Emulsifier

Shandong Tiancheng Chemical Co., Ltd. , https://www.tianchengchemical.com