Decoration is very tedious. You must learn to deal with businesses, deal with decoration companies, and deal with the master. Which certainly can not avoid a variety of disputes, such as the wrong way to buy materials, broken tiles; color too much, businesses do not give returns; decoration company cut corners, waste too much ... ... What are the common disputes? How can we avoid such disputes?
At present, there are mainly the following five aspects of home improvement disputes.
The first is design disputes. The main reason is that the design proposal can't put forward proper design for individual differences; the designer lacks serious consideration for the design proposal, leading to design flaws after the house decoration; the designer earns kickbacks and induces consumers to purchase the designated decoration. material.
The second is quality disputes, mainly in the decoration company's waterproof project to cut corners, heating equipment, decorative materials and other crude construction, the effect is unsatisfactory; omitting the leveling process of the walls and the ground, resulting in uneven flooring or bent baseboard; shortly after the construction of ceramic tiles or wallpapers Shedding and so on.
The third is environmental disputes, mainly reflected in the decoration company did not use or hypocrisy to use environmentally friendly materials, exaggerating the environmental protection level of decoration materials.
The fourth is the warranty dispute. The decoration company promised a long time warranty service. Once a quality problem occurs, it will shirk its warranty.
Fifth, contract disputes are mainly manifested in the fact that the decoration company does not use the decoration materials as contracted or use inferior materials, and delays the construction period without any reason.
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In the process, quality and quantity are more important than after-sales services
“The quality and quantity of quality in the home improvement process is more important than after-sales service.†The person in charge said that consumers must be very careful in the decoration process. The current number of complaints for furniture and decorative materials has increased. Common is the inconsistency between the physical goods bought by the consumers and customization in the stores; the quality problems of the decoration materials; the improper operation of the workers; the vagueness of the signed contracts; the disputes of the operators often find reasons to exonerate themselves, and consumers are hard to maintain rights.
For example, in the aspect of contract traps, the decoration quality proposed by the decoration company cannot be fulfilled, and there are additions in the decoration process. In fact, it is a disguised form that allows consumers to be deceived. In the process of decoration, indoor decoration is contaminated with falsehood. The contract problem is a chronic illness in the decoration industry and it is the most difficult to cure.
Another example is the cost of the work, it is difficult for consumers to calculate how many square meters the decoration company actually brushes, what level of renovation workers are required, and the number of power line tubes used, etc. These unfair performances make the middle difference. getting bigger. If only the consumer's money is wasted, the key is to bring about hidden dangers. For example, if the socket is stolen and replaced with a small load, when the load is increased, the power cord casing is prone to ageing. Is it using copper material? And so on, these are likely to cause security risks.
Clear contract to avoid disputes
Before the start of cooperation between the two parties, relevant issues should be clearly stipulated in the contract to avoid future disputes.
Material quality regulations. Now decoration materials, there are owners to buy the package also to the decoration company. Both parties should make provisions for the responsibility of the results. But this is very troublesome, because the quality of materials often determines the quality of construction. For example, paint, counterfeit products will lead to construction failure. Many owners are very concerned about the main materials, but they do not understand the accessories. This is wrong. Accessories also play a key role.
Construction process regulations. In order to avoid future disputes, both parties must make general provisions on construction technology. Today's decorative materials and processes are changing with each passing day, and it is difficult to make restrictions, but certain steps can be stipulated, such as how many times a paint brush is used. What needs to be reminded is that similar indicators are not as high as possible. For example, too many paints are not always good.
Construction warranty regulations. This is the most important point. Regardless of the above, if there is no provision for warranty, it will be the same. Now the country's mandatory warranty is two years, of which the waterproof and other items are five years. During the warranty period, quality issues are the responsibility of the construction. Of course, if it is not in the form of an all-inclusive package, there will be problems with the quality of the controversy, such as the waterproofing project, which involves aging problems caused by the quality of a material.
Construction period regulations. Both parties should make clear provisions for the duration of the project, including penalties for breach of schedule. This is the best way to solve the project delay.
Payment terms. Both parties should make clear provisions on payment, including the delay in payment. Many owners will use the deduction method to deal with the decoration company. Actually, whoever does business does not make money, how does it make money? How to eat it? Therefore, one should not be allowed to lose one point.
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