The cause of the problem that the 'network is unreachable' problem when the camera is added to the recorder

1. NVR and IPC passwords are inconsistent;

2. The network parameters are incorrect;

3. The third-party IPC is added;

Add Haikang IPC

Treatment method:

Delete the unsuccessful camera in the channel management

2. Network configuration-modify the IP of the recorder in the basic configuration or restart the camera after power off

3. Channel management-reuse in the IP channel and then add the camera with a custom add method, the administrator password is the camera password when adding.

Note: Please pay attention to the “Status” of the channel bar in time. If a yellow triangle exclamation mark appears, you can click to view the error, check the parameters according to the error prompt, and add the camera with a custom addition method.

Add third-party IPC

1. Select the channel that prompts the error and click Delete.

2. The third-party manufacturer determines the camera IP address (within the same time period as the camera), onvif protocol, onvif management port number and camera user name, password (if the camera has no password, please set the camera password 12345 first).

3. Within a channel-channel configuration interface, click Custom Add, enter the camera parameters to add.

Issues that need attention

1. The new version of IPC needs to be activated for the first time. If IPC is not activated, adding it to the NVR will cause an unknown error. If activation via NVR fails, you can first modify the IP address of the camera and then reactivate or directly use the computer SADP software to activate the attempt.

2. If the VCR is an inactive version, it is recommended to upgrade to the new version first and then add it according to the above steps.

3. When the account is locked, it can be added to the NVR through the IPC. Due to the automatic return mechanism, the IPC will always be locked. If the IPC is always locked, you need to delete the IP channel in the NVR first. The specific operation method is the same as the unknown error.

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